Privacy Policy
Privacy Policy — Jess & Anne Boutique
At Jess & Anne Boutique, we value the trust you place in us and take our responsibility to protect your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we use it. Our goal is to be transparent and to give you control over how your information is handled.
This policy applies to jessanneboutique.com. We are not responsible for the privacy practices of other websites linked from our site. By using our website, you agree to the terms described in this Privacy Policy.
Information We Collect
When you interact with Jess & Anne Boutique, we may collect:
- Personal identification information — your name, shipping address, email address, and phone number, collected when you place an order or contact customer support.
- Payment information — your billing address and payment method. Payments are processed by secure third-party providers. We do not store full credit card details, in line with PCI security standards.
- Order information — the products you purchase, quantities, prices, and delivery address.
- Device and usage information — your IP address, browser type, and technical data used to keep the site running and improve performance.
- Cookies and tracking data — used to personalize your experience and understand how the site is used.
How We Collect Information
We collect information through our website forms, the checkout process, newsletter sign-ups, email communications, cookies and analytics tools, and interactions with us on social media.
How We Use Your Information
We use your information to:
- Process orders — handle, ship, and track your purchases.
- Communicate with you — send order confirmations, shipping updates, customer support, and account notifications.
- Personalize your experience — offer relevant product recommendations and content.
- Improve our website — analyze usage to improve performance and the shopping experience.
- Send marketing — share promotions and updates only if you've chosen to subscribe. You can unsubscribe at any time.
Cookies & Tracking Technologies
We use cookies to analyze browsing behavior, improve site functionality, remember your preferences, and generate usage statistics. You can disable cookies in your browser settings, though some features of the site may not work properly as a result.
How We Share Your Information
We do not sell your personal information. We share information only in these cases:
- Service providers — trusted partners who help us operate, including payment processors, shipping and logistics partners, analytics providers, advertising partners, and email platforms.
- Legal compliance — when required by law, court order, or a governmental authority.
- International transfers — your information may be stored or processed on servers located outside your country of residence. By using our website, you consent to such transfers, carried out in line with applicable data protection laws.
All service providers operate under confidentiality obligations and applicable data protection regulations.
Data Retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period ends, data is securely deleted or anonymized.
Data Security
We use secure servers and industry-standard safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information, where applicable
- Withdraw consent at any time
- Object to the use of your information for marketing
California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and to opt out of its sale or sharing. We do not sell personal information. To exercise any of these rights, contact us at support@jessanneboutique.com.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal changes or updates to our services. The latest version will always be posted on this page, and we recommend reviewing it periodically.
Contact
If you have questions, requests, or wish to exercise your rights, contact us:
Email: support@jessanneboutique.com
Website: jessanneboutique.com
Our support team is available Monday to Friday 9:00 AM – 6:00 PM ET and Saturday to Sunday 10:00 AM – 3:00 PM ET. We aim to respond to all inquiries within 24 hours on business days.